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Technical Support Representative

Company

GS1 Philippines

Location

pasig, metro manila

Posted

May 29, 2026

Position Overview

Responsibilities

  • Provide technical assistance and support for incoming queries.
  • Document and track issues using ticketing systems.
  • Guide customers through problem-solving processes.
  • Maintain a high level of customer satisfaction.
  • Collaborate with the technical team to resolve complex problems.

Qualifications

  • Educational Qualifications: Bachelor’s degree in a related field.
  • Experience Level: 1-3 years of relevant experience in technical support.
  • Skills and Competencies: Proficient in Customer Relationship Management, excellent English language skills, and strong public speaking abilities.
  • Working Conditions: Office environment with potential remote work options.
  • Qualities and Traits: Strong problem-solving skills, empathy, attention to detail, and effective communication.

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