Join Gerrie Electric as an Inside Technical Support Specialist, delivering exceptional technical and commercial support focused on Rockwell Automation products in a collaborative environment.
Based in Burlington, ON, you will provide essential assistance in automation solutions, showcasing your knowledge in PLCs, drives, and control systems. This role emphasizes effective communication with technical engineering customers and team collaboration, ensuring high-quality customer experiences. You will be integral in generating customer quotations, addressing inquiries, and assisting account managers.
Key Responsibilities:
• Provide customer quotations and system configurations
• Support sales of Rockwell Automation products and services
• Read and interpret technical documents like wiring diagrams
• Schedule service technicians and maintain vendor relationships
• Coordinate repairs and exchanges of defective automation products
Requirements:
• Graduate of 2-year ...