Join OpenText as a Technical Support Specialist, where you will provide exceptional support for complex software environments. Your role is pivotal in helping customers achieve technical success.

In this role, you will be tasked with delivering personalized support to OpenText customers, ensuring they maximize their software investments. Your advanced technical skills will allow you to guide clients through potential challenges while offering proactive solutions. Establishing strong relationships and trust with customers is vital, as you will be their go-to person for all support-related needs.

Key Responsibilities:
• Serve as a primary contact for support incidents
• Cultivate a deep understanding of customer needs
• Identify risks and recommend optimization strategies
• Collaborate with OpenText experts for efficient incident resolution
• Conduct periodic assessments for client support

Requirements:
• Minimum ...