**Job Title:** Field Representative II, MS Onsite Technical Support

**Summary:** In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including press operation, copier management, bindery, and more. Your mission is to transform customer experiences by consistently delivering excellence, ensuring projects are completed accurately and on time with a warm and engaging touch.

**Roles and Responsibilities:**

+ Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations.

+ Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task.

+ Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively.

+ Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire st...