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Technical Support Specialist (m/f/d)

Company

Leica Geosystems

Location

Vienna, Vienna

Posted

June 10, 2026

Position Overview

This appeals to you


  • Support in the operation of the helpdesk service

  • Follow-up on support cases and their documentation

  • Support the sales team during presentations, exhibitions, and trade shows

  • Customize instruments and software according to specific customer requirements

  • Plan and deliver technical demonstrations and product training sessions

  • Create, translate, and maintain technical product documentation

  • Contribute to technical differentiation from competitors through strong expertise and customer focus

  • Monitor competitors and prepare relevant information for the sales team

  • Analyze and document market requirements

  • Support the rental pool organization

  • Work closely with Service and Support teams, particularly in resolving complex technical issues

  • Act as a technical point of contact for customers at the Vienna sales office

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