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Technical Support Specialist - Onsite, In person Interview

Company

MSys Inc.

Location

Richmond, VA

Posted

July 18, 2026

Position Overview

***Mode of Interview*** ***In Person interview**Long term*** Onsite***

Job Description:

A new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to now receive digital applications and renewals from the more than 12,000 charitable organizations that register to solicit funds in the Commonwealth. This is part of an agency-wide initiative, called NexGen Regulatory Platform, to modernize the use of technology to better serve residents of Virginia as well as make government duties more efficient. The Evoke online platform will be rolled out for about 20 programs over the next decade and is being supported by the Office of Information Systems, Administrative and Financial Services.
Responsibilities

+ Serve as the primary point of contact for end users seeking assistance with a regulatory case-management or licensing application built on a low-code platform

+ Triage, diagnose, ...

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