Position Overview
Drive IT efficiency as a Technical Team Lead at Magellan Aerospace, focusing on first-level support and daily IT operations. Support a small team while managing essential IT infrastructure elements.
This full-time permanent position involves leading technical initiatives for troubleshooting and system upgrades, ensuring adherence to standards and policies. You will be pivotal in maintaining network reliability, facilitating a smooth IT operation, and developing IT staff through coaching and training.
Key Responsibilities:
β’ Ensure timely technical support for end users
β’ Supervise IT team and promote professional development
β’ Coordinate hardware, software, and network upgrades
β’ Maintain documentation of helpdesk activities
β’ Collaborate on security initiatives with Corporate IT
Requirements:
β’ 3-5 years in IT support, with supervisory experience preferred
β’ Proficient in troubleshooting hardware and netw...