The Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff, and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining the training database.

Key Outcomes

• Conducts training classes for service department technicians, service staff, and managers
• Conducts training classes for external training organizations and companies as needed
• Identifies opportunities and implements improvements to training processes to support performance and compliance
• Develops and rewrites modifications to current training course materials and provides feedback on course improvements
• Develops skill levels and knowledge of staff and apprentice technicians
• Maintains storage of training department tools, simulators, vehicles and other equipment