Overview

We are looking for a talented Senior Technical Trainer Instructor to join our team specializing in Services, Maintenance and Diagnostics for our Service Sales Department in United Arab Emirates, Dubai .

Responsibilities

• Deliver impactful technical training: Facilitate high-quality, engaging training sessions on Cummins products and systems, improving technician capability, repair accuracy, and overall service efficiency.
• Enhance service quality and customer satisfaction: Equip technicians and service personnel with the knowledge and tools needed to resolve issues effectively, leading to improved customer experience and reduced downtime.
• Proactively address training needs: Forecast training demand and develop structured training plans that align with business priorities and support operational excellence.
• Build technical capability across teams: Provide ongoing technical support and co...