The Opportunity

This is more than just a training role; it is your chance to restore and redefine core delivery capacity within a rapidly growing customer implementation lifecycle. As a Trainer - Education Consultant, you will solve critical adoption challenges by bridging the gap between project implementation and independent customer success, ensuring our users don't just observe workflows but master them. You’ll join a team where you have genuine creative autonomy to design content, high visibility across complex SaaS platforms, and the agency to raise the quality bar for how we empower our global customer base.

What You'll Do

As the Technical Trainer - (Software), you will hit the ground running by stepping into a meaningfully updated delivery model that anchors training directly to active implementation milestones, from kickoff through hypercare. You will transition away from building content in isolation to working inside active customer projects...