Responsibilities

• Gather technical information from technical teams, and other stakeholders to produce accurate documentation for government stakeholders such as:
• Integration Guides and API Documentation
• Business Requirements Document (e.g., BRD, SRS, URS)
• Compliance Reports
• Create user manuals, administrator guides, training materials, and tutorials for end-users of developed systems.
• Lead the development of advanced documentation templates based on input from technical teams.
• Review and edit content from team members to ensure consistency, accuracy, and adherence to governmental standards (e.g., data privacy laws, accessibility, and audit trails).
• Ensure all documentation adheres to government standards for accessibility (e.g., WCAG), security, privacy, and plain language guidelines.
• Maintain and update documentation repositories using tools like Confluence, SharePoint, and Azure DevO...