Join a leading independent technology and services provider as an IT Support Analyst – L2 On-site.Job Overview:

Role: IT Support Analyst – L2 On-site

Location: Ipswich

Contract: ASAP – 15th Feb’27

Pay Rates:

Umbrella Rate: £ (via a Hays approved umbrellapany).

PAYE Basic Rate: £

Hours: hours a week. Monday – Friday.

Time: 9:00 AM – 5:30 PM

Job purpose:The IT Support Analyst (L2) provides advanced on-site technology support to colleagues across customer office and contact centre environments. Acting as a senior L2 resource, the role serves as the primary escalation point forplex user issues, technology incidents, workplace technology services, and operational support activities. The positionbines hands-on technical expertise with service leadership, mentoring, and continuous improvement responsibilities to enhance colleague experience and ensure stable IT...