Diagnose,troubleshoot and repair mobile devices
. Quality control and testing of repaireddevices to ensure full functionality. Resolve/manage customer inquiries
. Able to interact positively with customersat the storefront and over the phone
. Ability to multi-task between repairs andcustomer service
. Other related duties as required
. Maintain and use repair tools and equipment.Including software and in-store POS system to track repair tickets andinventory
. Strategically plan the order of operationsto ensure a successful repair
. Provide estimates and quotes
. Glass only replacement on Samsung and iPads
. Microscopic Board work componentreplacement Hand-solder SMT components,
. remove and replace thru-hole comp withoutboard damage,
. solder wires and cables,
. Diagnosis, troubleshoot and repair mobiledevices
. identify assembly and documents issues
. Repair logic board issues from water damage.
Requirements:
. Excellent knowledge of cu...