Job Summary

The AVI-SPL Senior Audio Visual (AV) Field Service Technician works in partnership with the Global Helpdesk to provide service support for customers at site, with the end goal of restoring functionality to customers’ assets while delivering a world‑class customer service experience.

Essential Duties and Responsibilities

• Experts in Crestron Programming, Biamp DSP and QSYS (DSP and Control).
• Read and interpret electronic schematics and architectural blueprints.
• Perform preventative maintenance visits to help maintain a stable client‑based system.
• Clean various AV equipment including but not limited to: camera lenses, monitors, and equipment fans.
• Take responsibility to accurately complete job documentation as needed.
• Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability.
• Field service su...