Why Solotech?
Le leader mondial dans les domaines de la solution événementielle, l’intégration de systèmes et la technologie virtuelle. Notre ambition : offrir des expériences spectaculaires dans le monde entier. Rejoignez une équipe de plus de 1 700 passionnés.
Your day will look like this:
- Provide technical service to customers’ needs with courtesy and diligence to meet their expectations;
- Provide replacement solutions to make a system functional despite equipment failure;
- Listen to and understand customers’ needs;
- Identify and investigate problems on the client’s site;
- Present solutions to the client;
- Provide technical support on site and over the phone to customers and technicians;
- Document work performed in the ticketing tool;
- Update customer and internal documentation as changes are made on site;
- Answer technical questions from customers;
- Write reports...