Join EY as a Senior Technology Operations Analyst focusing on AMS EC SuccessFactors. Lead development initiatives and deliver resilient technology solutions in a dynamic environment.
This strategic role requires leadership and mentoring skills to enhance both technology and HR outcomes. You will configure Employee Central settings, maintain data accuracy, and support users with system navigation. Collaboration with HR teams ensures that technology solutions effectively support core HR processes.
Key Responsibilities:
• Maintain foundational structures within Employee Central
• Conduct audits to uphold data integrity
• Resolve user incidents within AMS ticketing flows
• Guide end-users with EC process and system support
• Create reports and dashboards using advanced tools
Requirements:
• Bachelor’s degree in relevant technical field
• 5–7 years of hands-on EC configuration and support experience
• Experience with AMS governance and incident management