Who We Are

The GlobalLink Technology Services Engineering team provides TransPerfect’s customers and internal teams with

excellent technical assistance on the GlobalLink suite of products.

What You Will Be Doing

• Build advanced understanding of GlobalLink technologies

• Monitor and respond to user queries via the ticketing system

• Troubleshoot technical issues related to GlobalLink products

• Manage and generate licenses for some GlobalLink applications

• Work in collaboration with our development team and product owners reporting bugs and tracking issues in the ticketing platform

• Document issues internally for future reference using existing templates

• Post and maintain information related to GlobalLink, customer requirements, or support procedures on the Intranet

• Train and guide less experienced colleagues on Glob...