Join Aritzia as a Technology Support Specialist and help shape the tech experience for users. Play a pivotal role in an engaging and dynamic environment that fosters growth.

In this role, you will contribute to the Technology Service Excellence Department's mission by being the first response for IT incidents across all locations. You will provide outstanding reactive support, triage requests, and collaborate with cross-functional teams to resolve major IT incidents. Your focus will be on minimizing vulnerabilities and enhancing user satisfaction.

Key Responsibilities: • Promote positive technology experiences for end users • Handle level 1 incident support effectively • Triage all tech-related requests within set SLAs • Collaborate to manage major IT incident responses • Identify and address recurring issues proactively

Requirements: • Relevant IT skills, certifications, or experience • Strong commitment to Aritzia's values and principles

Your exper...