Overview

The Telco Engineer will be responsible for the configuration and maintenance of telecommunication equipment. This could include hardware such as routers or access points. The candidate must have at least 2 years experience in this field with an emphasis on networking infrastructure solutions.

Qualifications Telco experience (None Negotiable) CCNA Cisco Certified Network Associate - Routing and Switching (CCNA - R/S) Cisco Certified Network Associate - Wireless (CCNA - WL) Cisco Certified Network Associate - Voice (CCNA - V) Requirements First pass fault analysis Identifies problems and errors prior to when they occur. Logs incidents in a timely manner with the required level of detail. Liaise with all stakeholders to expedite diagnosis of all errors and problems and to identify a solution. Investigate first line support calls assigned to them and identify the root cause of the incidents. Efficient and comprehensive resolution of incidents and requests including ensuri...