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Telecaller

Company

Fireblaze

Location

Nagpur, MH

Posted

July 11, 2026

Position Overview

We are looking for a motivated and energetic Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers by providing information about our products/services. The candidate should have excellent communication skills and a persuasive approach. Key Responsibilities Make outbound calls to potential or existing customers Handle inbound calls and respond to customer inquiries Explain products/services and answer questions clearly Generate leads and convert them into sales opportunities Maintain a database of customer interactions and follow-ups Achieve daily/weekly/monthly call and sales targets Resolve customer complaints and escalate issues when necessary Follow company scripts and guidelines during calls Requirements Required Skills Strong verbal communication skills Good listening and convincing ability Basic computer knowledge (MS Office, CRM tools) Ability to handle rejection and remain positive Time management and multitasking skills Qualifications Minimu...

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