Position Overview
D10 Growth Marketing is the first Growth Hacking company in Saudi Arabia. Our first objective is to increase sales and develop the activity of our Clients. Currently, to strengthen our team in Tunis, we are looking for new talents for the Telemarketer position
The main roles of the Telemarketing Manager are:
Respond to customer calls and emails
Prospect new customers via phone calls or emails
Provide customers with information about the company's products and services
Update new and existing customer information
Handle customer inquiries both by phone and email
Manage and resolve customer complaints
Identify and scale up priority issues
Route calls to the appropriate resource
Follow up on customer calls if necessary
Document all call information according to standard operating procedures
Job Requirements
At least two (2) years of experience in a call center
Perfect command of the Arabic language (English is an asset)
Sales, negotiation and persuasion force
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