Job description:

• Answers Telephone and Email inquiries from prospective clients.
• Assist walk-in clients.
• Encode Customer orders.
• Prepare customer Sales Invoice Delivery Receipts.
• Update Sales Agents and Customers regarding the status of the deliveries.
• Responsible for establishing a good relationship with clients.

Job Qualifications

• Good verbal communication and listening skills
• Clear and confident phone voice
• Fast and accurate typing skills
• Basic computer skills (MS Office, or Google Workspace)
• Attention to detail and ability to multitask
• Basic customer service and sales skills
• Experience in telemarketing, call center, or data encoding is an advantage but not required
• Willing to work flexible schedules or extended hours if needed
• Ability to handle confidential customer information