Serves as the primary point of contact for management and development of House Accounts through customer success support with the goal of converting to growth accounts.
Supports field sales team with sales activities for identified key accounts for CRM, customer portal activities, timely communication flow and account objectives.
Ensures engagement with sales partner(s) is frequent and bi-directional.
Uses communication skills to cultivate trusting relationships with customers and internal stakeholders.
Gathers voice of customer feedback, market and competitive intelligence to depict strengths, weaknesses and needs of customers.
Requirements
Diploma/Degree
Good communication skills
Have engineering background will be added advantageous
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