Key Responsibilities

• Handle inbound and outbound calls professionally.
• Explain visa and immigration services to potential clients.
• Generate and follow up on leads from marketing campaigns and inquiries.
• Schedule appointments and consultations for immigration advisors.
• Maintain accurate client records and follow-up details in the CRM system.
• Provide information regarding visa requirements, documentation, eligibility, and processing timelines.
• Build and maintain strong client relationships.
• Meet daily and monthly calling and conversion targets.
• Coordinate with the visa processing team for client updates.
• Resolve client queries and provide excellent customer service.

Requirements

• Nepali national and Indian (MALAYALI Only) - Female
• Minimum 1–2 years of experience in telecalling, preferably in visa processing (immigration consultancy Is...