The Teller is responsible for delivering efficient, accurate, and courteous banking services while ensuring compliance with internal policies, regulatory standards, and risk controls. The role involves handling cash transactions, deposits, withdrawals, and other branch services, contributing directly to customer satisfaction and operational excellence. The Teller serves as the first point of contact for customers and plays a vital role in upholding the banks reputation for service quality, accuracy, and trust.

Key Responsibilities:

1. Customer Service:

Deliver prompt, courteous, and professional service to all customers.

Handle inquiries, complaints, and requests with empathy and efficiency, escalating complex cases where required.

Maintain a professional demeanor and ensure fair treatment of all customers, including people of determination and vulnerable customers.

Promote relevant banking products and service...