Division: Retail Banking

Department: Various Branch Network

Reports to: Branch Manager

Status: Non-Exempt

Grade: 4

Salary Range: $20.00 - $24.91

Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Springfield, MA - 1363 Allen St



Purpose/Objective:
Cultivate relationships with customers and promote the Banks products and services by having conversations and referring to bankers. Recommend opportunities with our digital suite to help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as the Banks main point of client contact; maintains workin...