Lead strategic client management at TELUS Health as a Client Relationship Leader. Focus on optimizing Canadian Retirement and Benefits outsourcing solutions for enterprise clients.
In this key role, your 7–10 years of experience will be vital for establishing deep client connections. You'll navigate post-sales operations, ensuring all contract obligations are met while driving project success. Your efforts will also focus on upselling and maintaining a healthy relationship status.
Key Responsibilities:
• Develop strong relationships to meet client strategic goals
• Oversee project management for effective client engagement
• Execute client retention and contract renewal strategies
• Align with internal teams on Customer Success objectives
• Drive profitability and new product opportunities
Requirements:
• Bachelor’s degree or relevant experience required
• 7–10 years of strategic client management required
• 5–7+ years of experience in benefits delivery...