Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties.
Attend to walk-in patients and answer phone enquiries.
Perform chaperon activities and assist in explaining the procedures to patients.
Support doctors in language translation when needed.
Proper maintenance of patients’ records and keeping count of drug inventory.
Ensure proper maintenance of clinic facility for cleanliness and positive image.
Strict adherence to SOPs and perform routine checks/audits within the clinic.
Responsible for daily operations matters and it includes collating & compiling patient management indicators. ...
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