DescriptionHandles referrals for patients in the department and contact outside agencies to set up the specifics of how referrals are processed, tracked and returned.
Responsibilities Meets regularly with the managed care provider relations staff to resolve managed care insurance issues and discuss new trends in managed care Educates all new clerical employees about the managed care process Maintains an active patient database on the number of visits and expiration dates of all referrals Receives a copy from the clinic of every referral with the patient visit Reconciles the database with the referral Reviews on a daily basis the clinic report to determine the clinic visits that require a referral and checks to see that a referral was obtained by the registrar Obtains a copy of the visit of patients who were referred externally and send copy of visit to the provider Downloads monthly th...