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Temp Staff (Customer Service), SUSS Academy

Company

Singapore University of Social Sciences

Location

singapore, singapore

Posted

July 15, 2026

Position Overview

Hotline Support
  • Answer incoming hotline calls in a professional and courteous manner.
  • Listen to callers’ enquiries, concerns, or requests and obtain relevant information.
  • Record caller details and case information accurately in the designated system or log sheet.
  • Escalate urgent or complex matters to the appropriate staff member.
Administrative Support
  • Support other ad hoc administrative duties assigned by supervisors.
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