We are looking for an experienced Tenancy Manager/Neighbourhood Caseworker to investigate anti-social behaviour (ASB), nuisance complaints and breaches of tenancy agreements, helping to create safe, sustainable communities. This role is part of social housing, is Monday to Friday and temporary 10-12 weeks. This role requires you to have your own vehicle and you claim mileage at 50p per mile. This role would suit someone who has experience of anti-social behaviour calls or incidents and can communicate well in interview situations.

You will manage a caseload of ASB and tenancy issues, carrying out home visits, interviewing tenants, witnesses, and complainants, gathering evidence, and working with partner agencies to resolve cases. Where breaches of tenancy or criminal behaviour are identified, you will take appropriate enforcement action, including preparing cases for legal proceedings where necessary.

Key Responsibilities