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Tenancy Sustainment and Floating Support Officer

Company

hays-gcj-v4-pd-online

Location

Stoke-on-Trent, England

Posted

July 06, 2026

Position Overview

Your newpany

Hays is working with a well ‑ respected, not ‑ for ‑ profit organisation known for itsmitment to supportingIndividuals withplex needs and helping them move towards independence,
stable living, on a temporary basis to start immediately.


Your new role

As a Tenancy Sustainment and Floating Support Officer, you will play a key role in supporting customers withplex needs, to progress towards independent living while ensuring properties, tenancies, andpliance standards are maintained to the highest level. You
will:

  • plete customer inductions, risk assessments and person ‑ centred support plans, reviewing these regularly to meet individual needs.
  • Support customers to build independence, develop tenancy skills and maintain positive relationships with their networks and services.
  • Guide customers through their move ‑ on journey into independent tenancies.
  • plete tenancy sign ‑ ups and move ‑ ins, en...
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