Customer Experience Coordinator (Tenant Liaison Officer)

Teesside and/or Sunderland
£15.40 per hour PAYE + Weekly Fuel Allowance

We are recruiting a Customer Experience Coordinator (TLO) for a contract role supporting planned social housing improvement works across Teesside and Sunderland. This role covers holiday periods across several projects and is expected to run until the end of September, with the potential for a permanent opportunity.

The Role

Support tenants during kitchen, bathroom, window, door and heating upgrades
Visit residents in their homes to explain works and answer queries
Complete digital records using a tablet and laptop (provided)Hours

Monday to Friday
8:00am - 4:30pmRequirements

Previous face-to-face customer service or Tenant Liaison experience
Excellent communication and IT skills
Full UK driving licence and own vehicleIf you're passionate about customer service and enjoy working with people, we'd love...