A leading customer service provider in Malaysia is looking for a customer-focused Call Centre Agent. This role involves handling inbound and outbound calls, assisting customers with inquiries, and ensuring a positive experience. Ideal candidates will have strong communication skills and problem-solving abilities, with a willingness to work in a fast-paced environment. Candidates should be flexible with shifts, including weekends and holidays, when required. A strong customer service background is preferred but not mandatory.
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