Become Thumbtack's Principal Product Designer, directing customer experience across digital platforms. Your leadership will influence our design strategies and customer engagement.
This strategic role demands a design leader who can enhance Thumbtack’s customer platform with a unified vision. You will take ownership of the product experience and mentor designers, ensuring the implementation of best practices and high-quality standards. Collaborate with various teams to drive impactful, customer-centered design decisions while identifying systemic opportunities.
Key Responsibilities:
• Lead the end-to-end customer experience strategy
• Shape product design direction based on user insights
• Close systemic gaps with cross-pillar leadership
• Uphold design principles for quality decisions
• Mentor designers for continuous improvement
Requirements:
• Over 12 years of product design experience at principal level
• Portfolio demonstrating ownership across platfo...