The purpose of this position is to provide effective revenue protection on the system and a visible deterrent to fare evasion and other offences on the system.
MAIN RESPONSIBILITIES
Provide a high-level revenue protection presence on trains and stations Issue penalty fares to passengers who travel without a valid ticket or with the intent to avoid their correct rail fare and issue of penalty fares for the violations of by- laws where necessary. Enforce revenue protection procedures and associated by-laws. Enforce conditions of travel and relevant codes of practice on the system and communicate with Station Masters, Security Controller (in OCC) and, when necessary, Dubai Police Force. Provide the very best in customer service and information. Ticket inspectors will do ticket inspection on train and on stations with S-Tafteesh device that can read and analyse cards and tickets and determine their validity for the respe...