The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium and Coliseum. This role manages ticketing event builds, box office operations, financial reconciliation, staff supervision, and client relationships while ensuring seamless integrations with Ticketmaster products (Host, TM1, and Archtics) and AXS. The Ticketing Manager will collaborate across departments to streamline communication & operational efficiencies, maintain exceptional client service, and support the overall success of the venue.


Key Responsibilities Include the following. Other duties may be assigned.

Event Builds & Inventory Management

+ Oversee the end-to-end ticketing process for all events, ensuring accuracy, efficiency, and timeliness

+ Support event programming for ticket builds, including assigned tasks, proactive training, and ensuring quality control

+ Create and maintain venue maps and configurations, and coordinate...