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Tier 1 Helpdesk Specialist-100% Work from Home within DC Metro Area

Company

MBA Consulting Service, Inc

Location

Merrifield, Virginia, United States

Posted

May 16, 2026

Position Overview

Your Next Role: Tier 1 Helpdesk Support – United States Postal Service (USPS)
Do you love helping people solve problems? Thrive in a fast-paced support role? Bring your enthusiasm, customer service mindset, and tech skills to our Helpdesk team!



As a Tier 1 Helpdesk Support Specialist, you’ll be on the frontlines supporting the United States Postal Service (USPS)—an organization that connects every household, business, and community across the nation. From rural towns to big cities, USPS plays a vital role in delivering mail and packages that keep people and commerce moving.



In this role, you’ll be the first point of contact for internal USPS customers using mobile delivery devices—the very tools that ensure packages get where they need to go. Every time you solve a problem, you’re helping USPS carry out its mission of serving the American public reliably and efficiently.

This is a full-time, 100% wor...

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