# TikTok Shop - After-sales Operations Program ManagerTikTokSingaporePosted 20 Jun 2026TikTok is hiring an After-sales Operations Program Manager for its e-commerce Governance and Experience team in Singapore. This role focuses on developing return infrastructure and managing arbitration policies to ensure seamless customer experiences. You will collaborate cross-functionally with Product, Customer Service, and Logistics teams to drive continuous improvements. The position requires a background in e-commerce operations or logistics and strong analytical skills.Matched by TALApply to this role now. Install TAL for a 24/7 AI agent that keeps finding roles personalised for you.Apply nowInstall TALExperience3+ yearsFunctionOperationsWork modeOnsite, SingaporeCompanyTier 1## What you will work onTikTok is hiring an After-sales Operations Program Manager for its e-commerce Governance and Experience team in Singapore. This role focuses on developing return infrastructure and managing arbitrat...