Position Overview
Drive operational success at Tim Hortons in the Lower Mainland as the Manager of Operations Excellence. This role demands a hands-on leader to enhance restaurant performance and uphold brand standards.
Reporting to the Operating Partner, this managerial position requires 3–5 years of Tim Hortons experience. You’ll support multiple locations with direct field assistance, reinforcing operational standards and improving guest experiences. Your hands-on approach will ensure accountability and engagement among team members while addressing challenges in real-time.
Key Responsibilities:
• Ensure adherence to Tim Hortons operational standards
• Conduct regular audits and assessments
• Coach teams directly on best practices
• Address operational challenges swiftly in restaurants
• Support financial performance through P&L analysis
Requirements:
• 3–5 years in multi-unit restaurant management
• Strong knowledge of QSR systems and operations
• Valid driver’s lice...