Location

Mediclinic City Hospital, Dubai, United Arab Emirates

Main Purpose of Job

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.

Key Responsibility Areas

• Effectively and efficiently manage the patient appointment scheduling and registration process.
• Effectively and efficiently manage the medical insurance process and related tasks.
• Manage the billing and cash-up process.
• Consistently meet customer service expectations by improving the quality of patient service.

Required Education

• Essential: Completed secondary school education (Grade 12).
• Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance/accounting.

Required Experience

• Essential: 2–3 years’ experience in a customer services role, preferably in the healthcare industry....