Bachelor's degree or equivalent practical experience.
3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
Experience creating content for technical audiences, and with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
Experience writing, reading, and debugging code in Java, C, C++, Python, or Go, including working with distributed systems, solutions, design patterns, or best practices.
Ability to communicate in English and Mandarin fluently to support client relationship management in this region.
Preferred qualifications
Experience working with any public cloud services and infrastructure (e.g., the company Cloud Platform).