Become a Bilingual Client Services Specialist at Peoples Group in Toronto. This hybrid position offers the chance to provide outstanding customer service in both French and English.
This full-time, one-year contract role requires a dedicated individual who thrives in a call center environment. You will be tasked with resolving customer issues, processing account openings, and ensuring a positive service experience while maintaining compliance and efficiency.
Key Responsibilities:
• Answer customer calls and emails professionally
• Strive for first-contact resolution of issues
• Maintain a positive and empathetic demeanor
• Support clients with account transactions and documentation
• Stay updated on financial services offerings
Requirements:
• Bilingual in English and French is essential
• Minimum two years’ experience in customer service
• One year of financial services experience preferred
• Strong communication and interpersonal skills
• Comput...