Position Overview
As a Hybrid Analyst for Production Support, engage with the IWS application while working in downtown Toronto two days a week. This role requires a combination of technical support and analytical problem-solving skills.
Your responsibilities focus on providing production support and independently resolving complex issues within the IWS framework. You'll accurately assess existing application flows and contribute to a seamless migration to new platforms, particularly during QA and UAT phases. Effective preparations for implementation and subsequent support will also be part of your duties.
Key Responsibilities:
β’ Support IWS application maintenance and troubleshooting
β’ Address complex technical challenges independently
β’ Recommend effective test plans for platform migration
β’ Assist in QA and UAT technical support
β’ Create and assist in production implementation plans
Requirements:
β’ Understanding of HPE OS syst...