Take your operations expertise to new heights as an Operations Support Specialist based in Toronto. This hybrid role focuses on enhancing partner and merchant support within a dynamic environment.
With a 12-month contract, this position is designed for those with 1-3 years in operations or logistics. Your primary tasks will include monitoring operational metrics and providing technical support to partners. Additionally, you’ll apply your data analysis skills using Excel and SQL to improve onboarding processes.
Key Responsibilities:
• Analyze operational metrics to ensure marketplace health
• Act as a support point for enterprise restaurant partners
• Identify and resolve operational gaps across processes
• Leverage Excel and SQL for actionable data insights
• Work cross-functionally to implement new features and campaigns
Requirements:
• 1-3 years in operations or project management
• Degree in Business, Economics, or equivalent field
• Proficient in Ex...