1. SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of

Agents, targeting mobile money outlets and high traffic retails stores.

2. Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).

3. Training and delivery of business tools - Provide all requisite tools for transactions at SSO &

agent outlet and train SSOs and TKash Agents on processes

4. AML training and testing – Train agents on AML and SSOs on KYC process in relation to

SIMREG

5. Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and

ensure SSOs have adequate stock SIMs for new registration and activations

6. Merchandising – Develop and maintain merchandising standards by availing merchandising

materials at SSOs and Agent outlets



Principal Outputs for this role:



1. Outlet recruitment – Tkash, SSOs, ASOs

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