Perform transaction processing duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set to meet productivity and service standards.
Work with the team to deliver superior customer service by driving operational performance, meeting SLAs, reducing costs, driving efficiency and reducing operational risks.
Ensure awareness and full compliance with trade finance’s rules, regulations, policies, guidelines, procedures and practices.
Provide technical support to Relationship Managers of trade finance related matters.
Evaluate and recommend solutions to problems through data analysis, technical experience and precedent.
Assist the team management in developing team members by guiding, coaching and supporting other team members.
Support the roll‑out of appropriate quality management systems i...
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