We are seeking a skilled and experienced Trade Floor Desktop Support Engineer to join our team. The ideal candidate will have a strong background in providing technical support within a fast-paced trading environment, with expertise in resolving hardware, software, and connectivity issues for trade floor users.
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Responsibilities - Provide on-site and remote technical support for trade floor users, including traders, analysts, and support staff.
- Install, configure, and maintain trade floor desktops, laptops, and peripherals, ensuring optimal performance and reliability.
- Troubleshoot and resolve hardware and software issues, including but not limited to operating systems, trading applications, market data feeds, and connectivity.
- Collaborate with trading desks, IT teams, and external vendors to troubleshoot and resolve complex technical issues impacting ...