Position Title: Trade Support for Equity Desk
Job Duties:
Jefferies is seeking for Trade Support personal to play an instrumental role in supporting various Equities trading business - Options, Futures, Swaps
This includes:
Front Line Support for Equity trading systems used by Jefferies clients as well as internal users. Front Line Support for all user queries. Support compliance and legal queries. Implement methods for continually improving the support method. Problem research and resolution. Be responsible for tracking bugs and stability issues that affect the production environment and drive changes to mitigate these. Document procedures, best practices and troubleshooting FAQs. Work with product managers/development team to improve product and supported workflows. Monitoring application components. Resolve complex application and technical problems.