Description

About the role:This role will see you be responsible for providing exceptional customer service and support to our Account Managers, suppliers, and customers. Your main objective will be to ensure a seamless customer experience by managing customer inquiries, providing product advice, quotes, and pricing information, and seeking out solutions to meet customer needs. Daily you will be responsible for –•Actioning customer enquiries by phone, email & walk-in customer contact.•Seek out value-added solutions for internal and external customers.•Take clear briefs from stakeholders on what is to be quoted and prepare document details as needed.•Daily and weekly planning with account managers & team leaders to ensure all opportunities are captured.•Providing customers with product advice, quotes, and pricing information as well as tailored solutions This is a permanent full-time role, offering 40 hours a week, Monday-Friday, based in Lower Hu...